Patient Information

Patient Info / Forms

We are here to help you enjoy your life, pain-free! To make a convenient appointment, simply call us today. Our practice is dedicated to helping our patients recover from all types of injuries and surgeries. Our goal is for you to get better and back to your normal activities.

Patient Forms

At Physical Therapy Services, we want to maximize your time with us. Prior to your first visit, please print and complete the New Patient Forms below. Please bring these completed forms, your insurance cards, and photo ID with you to your first visit. Otherwise, allow extra time before your appointment to fill them out here.

Before Your First Visit

  • Make a list of questions and concerns you would like to discuss with your therapist.
  • List signs and symptoms that can be of importance to the therapist.
  • Have in writing key past medical history, previous treatments, current medications, and other important information.
  • Please call our office to verify your insurance benefits.
  • Arrive 15 minutes early for your first appointment.
  • Bring with you a copy of your insurance card and a photo ID.

Insurance Info

We gladly accept the insurance plans listed below. If your plan is not listed, please call us at (604) 684-0047 as we are always adding new insurance plans.

As a courtesy to our patients, we will verify your health benefits prior to your arrival to determine if there will be any copayment, deductible, or coinsurance for therapy services.

Testimonials

If you’re looking for a professional, friendly and supportive well-being environment, you should try West end physiotherapy Clinic. I found this place after a car accident few months ago. I…

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Céléna R.

I recommend 100% this place!

Patient Information

This place is great. Things run on time. Front office staff are excellent and courteous. I went for physio for an injury and once the diagnosis was done there was…

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Craig W.

Excellent & caring!

Patient Information

I wouldn’t go anywhere else. I was hesitant to give them 5 stars only because it might mean more people would find out how great they are and I might…

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Helen Rose Roberts

5 stars!

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Simply the best….don’t waste your time elsewhere.

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Nedra D.

I highly recommend!

Patient Information

Refer a Friend

Our purpose at Physical Therapy Services is to leave a greater impact on the communities around us. In order to achieve our goal we want to change as many lives as possible as we become a beacon of positivity in our communities. We love helping people achieve relief from pain and reach their full potential, thus making a difference in their lives.

Who do you know that needs our help? Simply fill in the form below and we will send them information about how we can help. We will gladly answer any questions they may have about their condition and how we can help. They will thank you and so will we!

FAQs

Can I benefit from PT treatments?

You certainly can! Everyone can benefit from physiotherapy. We can discuss your options and help you decide if physiotherapy is the right choice for you by working with you and your doctor. Contact us today to learn more about how PT can help you and make an appointment with one of our dedicated staff members.

Can I choose any physiotherapy clinic for treatment?

Yes, you can choose what clinic you want to receive treatment from without having to wait for your primary care doctor to refer you to them. A referral MAY only be neccessary if it is for an ICBC or WCB claim.

Do I need a doctor’s referral to receive treatment?

The ability to visit a physiotherapist without a prescription or referral is called Direct Access. No prescription for physiotherapy? No problem!

Direct Access allows you to go directly to a physiotherapist without a physician's prescription or referral.

However, ICBC and WCB claims may require a physicians referral.

How can I make an appointment?

Scheduling an appointment at West End Physiotherapy in Vancouver is easier than ever! Our scheduling is easy, and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. You can use our online booking system, call use directly at 604-684-0047 or click here to request an appointment.