At West End Physiotherapy in Vancouver, our physiotherapy team is committed to finding the root cause of your discomfort and developing a plan of care to help you return to a fulfilling and active lifestyle.
Our Vancouver physiotherapy clinic can help you do what you love again!
Preparing for your first appointment
- Arrive 15 minutes early for your first appointment to allow for time to fill out paperwork.
- Got questions? Make a list of questions you want to discuss on your first visit.
- Bring all information with you. This includes a copy of your insurance card and a photo ID.
- Please call our office ahead of time at 604-684-0047 to verify your insurance benefits.
- Be prepared to share your medical history, previous treatments, current medications, and other pertinent information.
- Make a list of any signs or symptoms that the therapist should know. What has been irritating or hurting you lately? How long have you been dealing with the issue? What does it prevent you from doing?
What your first appointment at West End Physiotherapy will be like:
Arriving at our physiotherapy clinic is similar to arriving at your doctor’s office! Here is what you can expect.
- You will register at the front desk when you arrive at our office. We’ll take care of the insurance paperwork so you can get better as soon as possible.
- After that, you’ll meet with one of our physiotherapists for your initial evaluation. During your assessment, we will inquire about your medical history, current pain, illness, or injury. Please be upfront and honest with us so that we can better understand your problem and find the best solution for you!
- Our physiotherapist will fully evaluate your movement, strength, and coordination during your appointment.
- Our physiotherapist will develop a plan of care for you based on the results of your evaluation. The goal will be to recover as rapidly as feasible while still producing significant outcomes. You may receive some treatments on the first day to help you get started on the road to recovery; however, your next visit will include a full therapy session.
- Our Vancouver therapists will record their findings and plan of care, and they can give those to your referring physician or another medical expert of your choosing.
- Before leaving your first appointment at West End Physiotherapy, you will schedule the remainder of your sessions with the front desk. The number of treatment sessions required is determined by our therapist and will be discussed with you at your first appointment.
You may contact us at any time if you have any questions. We want to make sure you are comfortable as you get back to normal as soon as possible.
At West End Physiotherapy, we are here to help you make the most of your therapeutic treatment. So what are you waiting for? Contact us today!
Cancellation Policy
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapist’s day that could have been filled by another patient. As such, any cancellations must be done by 3pm the day prior to your appointment. Patients who do not provide adequate notice, or miss their appointment, will be charged a cancellation fee equal to half the cost of the treatment scheduled. This fee will be charged directly to the client as this cannot be applied to any insurance policy.